Frequently asked questions
Everything you need to know about verification numbers, travel eSIMs, the marketplace, and your Naira wallet on Valusplus.
What is Valusplus?
Valusplus is one platform with three products on a single Naira wallet: SMS verification numbers, travel eSIM data plans, and a vetted digital marketplace. Fund your wallet once, then use any of them.
How does SMS verification work?
Choose the service you need a code for and rent a temporary number in one click. Keep the page open and the incoming code appears live in your dashboard, then copy it into the app you are verifying, without ever exposing your own number.
What happens if a number or eSIM does not deliver?
If a rented number expires before a code arrives, or an eSIM fails to provision, your wallet is refunded in full, automatically. You are never charged for something that does not deliver.
How do eSIMs work?
Pick a destination and data plan, pay from your wallet, and install the eSIM by scanning a QR code, usually within minutes. No physical SIM and no roaming bills. Your plan, data usage, and installation details live in "My eSIMs".
What is the Digital Marketplace?
A marketplace where vetted vendors sell digital products they are authorised to resell. Every order is delivered instantly and covered by 48-hour buyer protection. If something is wrong, you can open a dispute. Vendors are manually approved and must attest they own what they list, see our Anti-Fraud Policy.
How do I fund my wallet?
Top up by card, bank transfer, or crypto. Your balance is held in your account, shown in Naira, and works across all three products. Funds usually land within a minute of a successful payment.
Which services and countries are available?
Thousands of verification services and eSIM destinations across 100+ countries. Use the search on each storefront to find exactly what you need; availability and prices update live.
Is my personal phone number ever exposed?
No. You verify with the temporary number we provide, so your own number stays private. Marketplace credentials you purchase are encrypted at rest and only visible to you.
What am I not allowed to use Valusplus for?
Anything fraudulent, deceptive, or illegal, including impersonation, accessing accounts you do not own, or reselling goods you are not authorised to sell. See our Anti-Fraud Policy for the full list of prohibited uses.
How do I get support?
Reach us on Telegram any time via our support channel. You can also join the community for updates on new services and prices.
Still have a question?
We are happy to help. Message support on Telegram.